Privacy Policy
Last updated: August 5, 2026
Introduction
Hoover Insurance NW ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our insurance services. We are licensed to operate in Washington and Oregon.
Information We Collect
We may collect information about you directly from you and automatically as you navigate through our website. The types of information we may collect include:
- Personal Information: Name, email address, phone number, mailing address, and date of birth.
- Insurance Information: Details about your current policies, coverage needs, and claims history.
- Communication Data: Information you provide when filling out forms, sending emails, or scheduling appointments.
- Technical Data: IP address, browser type, device information, and usage data collected through cookies and similar technologies.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide you with insurance quotes, policy reviews, and related services.
- To communicate with you about your inquiries, appointments, and policy updates.
- To process and respond to your form submissions and requests.
- To send you SMS messages, which may include promotional material, subject to your consent.
- To improve our website, services, and customer experience.
- To comply with legal, regulatory, and licensing requirements.
SMS Messaging Consent
By checking the consent box on our contact form, you agree to receive SMS messages from Hoover Insurance NW, which may include promotional material. Message and data rates may apply. You may reply STOP to opt-out of future messaging or HELP for additional messaging help. Message frequency may vary depending on interaction between you and our agents.
No opt-in information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Insurance Carriers: To obtain quotes and bind coverage on your behalf.
- Service Providers: Third parties who assist us in operating our website, CRM, and business functions, all bound by confidentiality obligations.
- Legal Authorities: When required by law, court order, or to protect our rights and safety.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and remember your preferences. You can control cookies through your browser settings, but disabling them may limit certain website functionality.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your state of residence, you may have the right to access, correct, or delete your personal information. To exercise any of these rights, please contact us using the information provided below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Hoover Insurance NW
3131 Smokey Point Dr, Suite 7, Arlington, WA 98223
Phone: 360-658-4149
Email: info@hooverinsurancenw.com
When something happens, we're there.
Insurance should not feel confusing when life gets stressful. Our team helps you understand your coverage, navigate next steps, and get connected with the right carrier support when a claim happens.
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We make sure your coverage still fits your life.
Claims Guidance
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Renewal Checkups
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families & businesses
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– Sarah M., Arlington
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– Jason R., Marysville
"Great local broker! They helped us bundle home and auto and saved us over $800 a year."
– Melissa T., Everett
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